As a small business, we take pride in our commitment to a responsible and environmentally friendly approach to production in Madagascar. Our dedication to sustainable farming practices and alignment with seasonal cycles are essential to maintaining the exceptional quality of our products. We acknowledge that stockouts may occur, and we understand that this may be disappointing for you. If you would like to be notified in advance of a product's return, we encourage you to sign up for our newsletter here.

Browse our selection of essential oils, add your desired items to your cart, then proceed to checkout by following the steps one by one, entering the necessary information for parcel delivery as well as the desired delivery method, and proceed to the payment step to finalize the order. After placing your order, you will receive a confirmation email.

Once your order is validated, and to allow for swift dispatch, it is directly forwarded to the logistics department for preparation. Therefore, we no longer have control over your order to make modifications/cancellations. Additionally, since shipping costs vary with the weight of the parcel, any already processed order cannot be modified. Unfortunately, it is impossible to change the delivery address once it has been forwarded for logistical preparation. However, rest assured, if your parcel is returned to us, upon receipt, we will proceed with refunding or resending the order to the correct address as soon as possible.

The payment methods accepted on our website are credit and debit cards: VISA, MASTERCARD.

Once validated, your order is electronically transmitted to our logistics department in the Paris region, which prepares and ships orders within 48 hours on business days for any order placed before 1 p.m.

To modify your personal information, go to the "my account" tab. There, you can add and modify your delivery addresses and view your order history.